Learn how to manage projects, edit subjects, review orders, and access prepay information inside OSP.
In this article
View Projects
The Projects page allows you to view all Bulk, Prepay, and Reorder projects that have been created or uploaded.
- Edit project preferences
- View subjects
- Access orders and prepays
- Add Prepay or Reorder projects
- Select Projects
- Choose View Projects
Proofing orders must be uploaded by ACI.
Edit Project Information
Use the Edit option to modify project settings and preferences.
- Locate your project
- Click Edit
- Adjust project settings
- Save your changes
Prepay projects include additional configuration options compared to Reorder and Proofing projects.
Manage Subjects
The Subjects section allows you to:
- View current subjects
- Edit subject information
- Hide subjects
- Add additional images
-
Login as a subject
Edit Subject Information
- Click Subjects beside the project
- Select Edit next to the subject
- Update information such as:
- First Name
- Last Name
- Password
- Teacher
- Grade
- Click Save
Use Add Multiple Images or Add Single Image to upload additional photos for a subject.
Edit Images
Clicking a subject image opens the Edit Image screen.
From here you can:
- Edit image information
- Link group photos
- Reassign images to another subject
- Replace uploaded images
- Download the full-resolution image
Remember to click Save after making changes.
Login as a Subject
The Login option automatically loads the selected project and subject password.
- Click Login beside the subject
- Enter an email address
- Select Submit
View Orders
The Orders section displays all orders for Bulk Proofing and Reorder projects.
- Select Orders beside the project
- Click an invoice number to view order details
Proofing orders can only be canceled before the project deadline date.
File Downloads
If a customer ordered a digital download, you may resend the file download email.
- The file can only be resent to the original billing email address
- If the customer entered the wrong email, the photographer must manually forward the email outside of OSP
View Prepays
The Prepays section allows you to review all Prepay orders and download CSV order data.
- Select Prepays beside the project
- Click a confirmation code to view order details
- Use Download CSV to export order data
CSV exports can be used for ordering software or lab production workflows.
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